Privacy Policy

Last updated: 18 October 2026

Campoz operates this store and website, including all related information, content, features, tools, products and services (the "Services"). Campoz is powered by Shopify. This Privacy Policy explains how we collect, use and disclose your personal information when you visit or use the Services, make a purchase or otherwise communicate with us. We handle personal information in accordance with the Australian Privacy Principles where they apply to us.

Personal information we collect

Contact details: name, address, billing and shipping address, phone number and email address.
Payment and transaction details: payment method, payment confirmation and order details. Card details are processed by our payment providers – we do not store your full card number.
Account information: login details, preferences and settings.
Shopping activity: items you view, add to your cart, purchase, return or cancel.
Communications: information you include when you contact us.
Device and usage information: browser, device, IP address and how you interact with the Services, collected through cookies and similar technologies.

How we use your personal information

To provide the Services: process payments and orders, arrange shipping, handle returns and manage your account.
Marketing: to send you promotional emails if you have subscribed, and to show relevant ads. You can unsubscribe at any time using the link in our emails.
Security and fraud prevention: to protect our customers and our store.
Customer service: to respond to your questions and requests.
Legal reasons: to comply with the law and enforce our terms.

How we share personal information

With Shopify and service providers who help us run the store (for example payment processing, IT, analytics, customer service and shipping), including our suppliers who fulfil your order.
With marketing and advertising partners, in accordance with their own privacy notices.
With third parties when you ask us to, as required by law, or in connection with a business transaction such as a merger or sale.

Some of these providers may be located outside Australia.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your use of the Services. To learn more, see Shopify's Consumer Privacy Policy.

Children

The Services are not intended for children, and we do not knowingly collect personal information from children.

Security and retention

No security measure is perfect, but we take reasonable steps to protect your information. We keep personal information for as long as needed to provide the Services, meet legal obligations and resolve disputes.

Your rights

You may request access to, or correction of, the personal information we hold about you, and you may ask us to delete it, subject to legal exceptions. We may need to verify your identity before responding.

Complaints

If you have a complaint about how we handle your personal information, please contact us first. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (oaic.gov.au).